beet3 Privacy Policy

Introduction

This Privacy Policy describes how beet3 ("we", "us", or "our") collects, uses, stores, and discloses information about you when you access or use the beet3 website, mobile interface, and all associated services (collectively, the "Platform"). We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles.

By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please discontinue use of the Platform. For any privacy-related enquiries, you may contact us at the address provided in the Contact section below.

Information We Collect

We collect several categories of personal data in the course of operating the Platform. The specific data collected depends on how you interact with beet3 — the six categories below cover the full scope:

How We Use Your Information

beet3 uses the personal data we collect strictly for the purposes outlined below. We do not use your data for automated profiling or decisions that produce significant legal effects without human review:

• §Account creation, identity verification (KYC), and ongoing account management, including processing your deposits, withdrawals, and bets placed on the Platform.
• §Fraud prevention, anti-money laundering (AML) compliance, and detection of prohibited conduct such as bonus abuse, account duplication, or the use of automated betting systems.
• §Customer support — responding to your queries, complaints, and disputes in a timely and accurate manner, including maintaining records of support interactions for quality assurance.
• §Personalising your Platform experience, including displaying relevant promotions and game recommendations based on your activity history, subject to your communication preferences.
• §Enforcing our Terms and Conditions, protecting the legal rights of beet3 and its users, and complying with any court orders, regulatory requests, or lawful government demands.

Legal Basis for Processing

We process your personal data only where we have a valid legal basis to do so. The primary legal bases on which beet3 relies are:

• §Contractual necessity — processing required to fulfil our obligations under the Terms and Conditions you accepted when registering your beet3 account, including operating your account, settling bets, and processing payments.
• §Legal obligation — processing necessary for compliance with applicable laws and regulations, including AML obligations, age verification requirements, and responses to lawful regulatory or judicial demands.
• §Legitimate interests — processing carried out for the purpose of fraud detection, platform security, abuse prevention, and improving our services, where our legitimate interests are not overridden by your rights and freedoms.
• §Consent — where you have given us your specific, informed consent for a particular processing activity (for example, receiving promotional emails). You may withdraw consent at any time by contacting our support team, without affecting the lawfulness of processing carried out before withdrawal.

Sharing Your Information

beet3 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described below:

• §Service providers and technology partners who assist in operating the Platform (e.g. payment processors, fraud detection vendors, cloud hosting providers, game software suppliers such as Pragmatic Play and Evolution Gaming) — these parties are contractually bound to process your data only for the purposes we specify and in accordance with applicable law.
• §Regulatory authorities, law enforcement agencies, or courts when we are legally required to disclose your information, or when disclosure is necessary to protect the rights, property, or safety of beet3, its users, or the public.
• §Responsible gaming partners and self-exclusion scheme administrators, where you have voluntarily enrolled in a self-exclusion programme or where we are obligated to report problem gambling indicators under applicable guidance.
• §In connection with a merger, acquisition, or sale of all or part of beet3's assets, provided that the acquiring entity agrees to be bound by this Privacy Policy or a substantially equivalent policy with respect to your personal data.

Cookies and Tracking

beet3 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device that allow us to recognise you across sessions, maintain your login state, remember your preferences, and analyse how the Platform is used.

We use the following categories of cookies: (a) Strictly necessary cookies — essential for core Platform functions such as login sessions and security; these cannot be disabled. (b) Analytical or performance cookies — help us understand usage patterns so we can improve the Platform. (c) Functional cookies — remember your settings (e.g. language preference) to personalise your experience.

Data Retention

beet3 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general, account data and transaction records are retained for a minimum of five years from the date of the relevant transaction or the closure of your account — whichever is later — to satisfy legal and regulatory obligations including AML record-keeping requirements.

Where personal data is no longer required, we securely delete or anonymise it. Anonymised data — which can no longer be linked to an identifiable individual — may be retained indefinitely for statistical and analytical purposes.

Your Rights

Subject to applicable law, you have the following rights with respect to the personal data that beet3 holds about you. To exercise any of these rights, please contact us using the details in the Contact section below:

• §Right of access — you may request a copy of the personal data we hold about you, together with information about how it is used and shared.
• §Right to rectification — if any data we hold about you is inaccurate or incomplete, you may request that we correct or supplement it without undue delay.
• §Right to erasure — in certain circumstances, you may request that we delete personal data we hold about you (also known as the right to be forgotten). This right is subject to legal and regulatory retention obligations.
• §Right to restrict processing — you may ask us to suspend processing of your personal data in specific situations, for example while a rectification request is being reviewed.
• §Right to object — where we rely on legitimate interests as our legal basis, you may object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Data Security

beet3 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL encryption for all data transmitted between your browser and the Platform, access controls restricting data access to authorised personnel only, regular security audits and vulnerability assessments, and secure data storage on access-controlled servers.

While we take every reasonable precaution, no method of electronic storage or internet transmission is completely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and, where required, the relevant regulatory authorities, without undue delay.

Third-Party Links and Services

The Platform may reference or display content from third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi). While these providers supply games accessible through beet3, their own privacy practices are governed by their respective privacy policies. beet3 is not responsible for the data practices of any third-party supplier. We encourage you to review the privacy policies of any third-party services you interact with through the Platform.

Children and Minors

beet3 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. Registration requires users to confirm their age, and we may request documentary proof of age at any time. If we discover that personal data has been collected from a user under 21 without appropriate verification, we will delete that data promptly and close the relevant account. If you believe a minor has registered on beet3, please contact our support team immediately at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will update the Last Updated date at the top of this page. Where practicable, we will also provide notice of significant changes via the Platform's notification system or by email to your registered address. Your continued use of the Platform after the effective date of any revised policy constitutes your acceptance of that revision.

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact our support team. We are committed to resolving privacy matters promptly and in good faith.

Email (plain text, not a link): [email protected]